Senior Content Designer (Product based)

FocusKPI is looking for a Senior Content Designer to join one of our clients, a high-tech SaaS company.

As a Senior Content Designer on Dash, you’ll be at the forefront of shaping UX for the next generation of AI-powered products. You’ll craft content strategy and UX writing that makes the client's AI products feel simple, helpful, and worthy of trust.

Your role will focus on content design for high-impact Growth areas, including onboarding and activation. You’ll partner closely with product designers, PMs, engineers, and researchers to ensure content design meets business goals, user needs, and our high standards

Work Location: Remote - anywhere in the US; Client location: San Francisco, CA
Duration: 6 to12-month contract


**No C2C resumes are considered**

Responsibilities:

• Drive content strategy and UX writing across key Growth experiences
• Bring your user-focused point of view to articulate and recommend design solutions
• Translate complex concepts into friendly, easy-to-understand experiences
• Craft content informed by user feedback, metrics, technical constraints, localization, and accessibility best practices
• Partner closely with product designers, engineers, product managers, researchers, and other stakeholders
• Align your work to business goals, user needs, and their style guides
• Contribute to workshops and critiques to push your craft and elevate the quality of the client's work

• 7+ years of professional writing experience, including 5+ years focused on in-product content
• A knack for crafting end-to-end experiences and translating technical talk into people speak
• Experience following or creating writing style guidelines
• An ability to be both creative and consistent within a controlled vocabulary
• Proven ability to prioritize across multiple projects and stakeholders
• Experience partnering with designers, researchers, product managers, and engineers
• A portfolio of content design (please include this with your application)

Preferred qualifications:

• Experience working on 0—>1 products
• Experience working on productivity tools and/or AI products

**No C2C resumes are considered**

Thank you!

FocusKPI Hiring Team

Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.

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