Associate Community Manager, Gamification
San Francisco, CA
Contracted
Mid Level
FocusKPI is looking for a Associate Community Manager, Gamification to join the Community and learning team, in one of our clients, a high-tech, SaaS company.
This is a fantastic opportunity to learn from an amazing team of community and marketing experts, and work with an innovative, supportive and thriving community.
Work Location: Remote - anywhere in the US
Duration: 11-12 months contract
Pay Range: $26/hr to $36/hr
Responsibilities:
This is a fantastic opportunity to learn from an amazing team of community and marketing experts, and work with an innovative, supportive and thriving community.
Work Location: Remote - anywhere in the US
Duration: 11-12 months contract
Pay Range: $26/hr to $36/hr
Responsibilities:
- Engage with the community on their online community platform and Slack.
- Create internal content that incorporates data-driven analysis and recommendations.
- Develop and enforce community guidelines.
- Help manage the gamification program, including troubleshooting issues and developing new engagement initiatives.
- Assist in managing their online leader ambassador program.
- 2-4 years of experience is required
- Online community management experience is a huge plus.
- Ability to learn new software quickly.
- Software Experience (being comfortable) - going into backend of gamification system doing setup and troubleshooting.
- Must be a clear, enthusiastic, and effective written communicator.
- Independent, proactive, and creative thinker.
- Able to organize, prioritize, and juggle tasks effectively.
- Experience with Lithium/Khoros or other community software, Trello, Confluence, Jira, Slack, Bunchball/Nitro, and Excel is a plus but not a requirement.
Thank you!
FocusKPI Hiring Team
Founded in 2010, FocusKPI, Inc. (FocusKPI) is a data science and technology firm specializing in predictive analytics practice and methodologies. FocusKPI is a US company headquartered in Silicon Valley, California, with an East Coast office in Boston, Massachusetts.
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