Collections Analyst

Location: San Jose, CA

Type: Contracted

Min. Experience: Entry Level

FocusKPI, Inc. is looking for a Business Analyst to work for our client in San Jose, CA. This is a contract position.

Responsibilities:

This role is responsible for the collection activity of outstanding receivables via phone and/or email, resolving customer disputes, drive resolution and escalating collection issues to Credit and Sales Management.

  • Responsible for managing all past due items of an assigned portfolio
  • Work with cross functional teams to drive resolution of disputed items
  • Maintain detail collection notes so that all customer contact and actions can be documented and substantiated
  • Provide regular verbal and/or written updates on delinquent accounts to management
  • Manage portfolio accounts to meet or exceed the department’s objectives

Requirements:

  • SAP experience, Aria and/or NetSuite a plus
  • Proficient in Microsoft office software packages especially in Excel
  • 2+ years of commercial credit/collection experience in a fast paced, high volume, multiple task
  • Excellent communication, interpersonal skills and the ability to diplomatically communicate and negotiate with internal and external customers.
  • Ability to conduct complex account reconciliation
  • Experience with acquisition integration preferred
  • Reliable, flexible and good team player

Keywords:

  • Education: Associates degree or equivalent. Finance Bachelor's degree a plus
  • Skills and Experience:ACCOUNT RECONCILIATION, COLLECTIONS, INTEGRATION, RECONCILIATION, TEAM PLAYER.

Thank you for applying!

FocusKPI Hiring Team 

About FocusKPI: 
FocusKPI Inc. is an analytics consulting business providing solutions such as CRM customization, Risk Management, Business Intelligence, Advanced/Operational/Web/Digital Analytics as well as Human Resources for our clients

Forward this Position
Recipient email address (one)
Your name
Your email address
Enter a message (optional)
Apply for this Position
* Required fields
First name*
Last name*
Email address*
Location
Phone number*
Resume*

Attach resume as .pdf, .doc, or .docx (limit 2MB) or paste resume

Paste your resume here or attach resume file

Cover Letter*
In 150 characters or fewer, tell us what makes you unique. Try to be creative and say something that will catch our eye!*
Human Check*