Sr Technical Program Manager

Location: Sunnyvale, CA

Type: Contracted

Min. Experience: Manager/Supervisor

Position Description:

  • Develops program/project/release plans and timelines (usually involving multiple tracks), monitors execution progress and drives resolution to possible scope/time trade-offs 
  • Manages portfolio of projects through their lifecycle phases to successful completion 
  • Manages geographically distributed teams, off-shore development teams and third-party vendors (for example, integration vendors such as, content providers) for successful program launch. 
  • Provides supervision and development opportunities for associates to improve program productivity. 
  • Address program bottlenecks, provides alternative resolutions and mitigation strategies with win/win outcomes 
  • Establish and maintain clear chains of accountability for program team. 
  • Conduct training and outreach to internal support teams as well as external customers 
  • Experience interfacing and communicating with executive, business and technical Stakeholders 
  • Negotiate program delivery timelines with stakeholders 
  • Ensures ongoing communication of progress against project/program objectives to various forums 

Minimum Qualifications:

  • B.S. in Computer Science/Computer Engineering 
  • At least five years of engineering program management experience with 3+years leading and delivery programs using agile methodologies (Scrum/Kanban). 
  • Strong analytical and problem-solving skills, exposure to large-scale systems program management. 
  • 3+ years software engineer development experience in eCommerce space. 
  • Excellent verbal and written interpersonal skills 
  • Proven track record of taking ownership and driving results 
  • Ability to drive multiple programs and collaborate effectively with external and internal partners. 
  • Working Knowledge of service-oriented architecture, database (RDBMS or NoSQL) 
  • Understands messages, http/https, file transfer protocols 
  • Efficiency using MS office product, JIRA, confluence and program management tools 

Additional Preferred Qualifications:

  • Web or Internet start-up environment and technical infrastructure management experience a big plus, 
  • Proven process improvement skills to reduce lead times, cycle times and defects 
  • Interface with all levels (business and technical members) and disciplines within the organization
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